💬 Now booking by call & text

Let customers book a job by text

Plenty of customers would rather text than call. Ringroo answers SMS with the same smarts as a phone call: Tilly checks your diary, answers questions and books the job. You just get the summary.

One inbox for every way a customer reaches out

Younger customers screen calls and hate voicemail, but they'll happily fire off a text. With Ringroo they get a reply in seconds, any time of day, and the job lands in your diary.

  • ✓Books jobs by text. Same conversation as a call (job, time, address, done), straight into your calendar or ServiceM8.
  • ✓Replies in seconds, 24/7. No more customers waiting hours for a text back while you're up a ladder.
  • ✓Never asks for details it already has. It knows the customer's number, so there are no forms and no friction.
  • ✓Booking confirmations by text. Callers who book over the phone get a confirmation text they can reply to if anything changes.
  • ✓WhatsApp coming soon. We're bringing the same instant booking to WhatsApp, where millions of Aussies already chat.
MS

Mr Splash Plumbing

Text message · now

SMS
Hey, my kitchen sink is blocked 😩
Tilly, Ringroo's AI receptionist (illustration)
No worries, we can sort that! When suits you?
Wednesday arvo if you can?
Tilly, Ringroo's AI receptionist (illustration)
Yep, 2pm Wednesday’s free 👍 What’s the address?
14 Wattlebird Ct, Bondi
Tilly, Ringroo's AI receptionist (illustration)
Got it. And your name?
Sam
Tilly, Ringroo's AI receptionist (illustration)
You’re booked in, Sam! 2pm Wednesday at 14 Wattlebird Ct. Confirmation text on its way 🛠️

Example text booking. Ringroo handles the whole chat on its own, with no human involved.

How text booking works

  1. 1

    You get a mobile Ringroo number. Every free trial, and the Growth and Pro plans, come with an SMS-capable 04 number. Put it on your website, ads and van, or simply let customers text back the number that called them.

  2. 2

    A customer texts. Tilly replies within seconds, asks what she needs to know, and checks your calendar for a free time.

  3. 3

    The job's booked and you're told. It goes into Google Calendar, Outlook or ServiceM8, and you get the summary by text.

Text booking is included in every free trial and on the Growth and Pro plans. On Starter, Ringroo answers calls only. Every 5 AI text replies count as 1 call towards your monthly allowance.

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