Straight answers about how Tilly handles your calls, your number and your bill. Can't see yours? Email hello@ringroo.ai.
Most callers just want their job sorted. Tilly answers in under 2 seconds, sounds natural, and says up front that she's an AI assistant, so nobody feels tricked. A quick, friendly answer that books the job beats a voicemail every time.
Anyone who'd rather speak to you can ask, and Tilly takes their details so you can call them back. You get a text the moment the call ends.
Every call is recorded, transcribed and summarised in your dashboard, and you get the details straight away, so anything odd is easy to spot and fix. Tilly only offers times that are free in your calendar and reads the details back to the caller before she books.
New accounts start in answering-service mode: Tilly takes the details and you confirm the job yourself. Switch on booking once you're happy with how she handles your calls.
On your mobile, dial these codes with your Ringroo number in the middle, then press call. They work on Telstra, Optus and Vodafone.
For example, if your Ringroo number is 0412 345 678, dial **61*0412345678#. Your Ringroo dashboard shows the exact codes for your number, ready to tap.
Yes. Customers keep calling the number they already have, and you answer it like you always do. Only the calls you can't get to are diverted to your Ringroo number. There's no porting and no new SIM, and you can switch it off any time with ##002#.
Before your trial ends you get a report showing the calls Tilly caught for you and what that work is worth. To keep going, pick a plan from $19.95 a month.
There's no credit card for the trial and nothing to cancel. If you don't pick a plan, Tilly stops answering, so dial ##002# to send missed calls back to your voicemail.
Yes. In Settings you can choose from several natural voices, including Australian ones, and give your receptionist any first name you like. Tilly is the default, and a male voice gets a matching name unless you choose your own. Callers hear the change from the next call.
On the Pro plan you can also write your own opening greeting.
Set your base suburb and how far you travel in Settings. When a caller's suburb is clearly outside that distance, Tilly politely tells them it's outside your service area so they can find someone closer. You don't get chased for jobs you won't take, and the call still shows in your dashboard.
Tilly also turns down work you don't do, like a roofing job for a plumber, and offers to take a message instead.
Tilly keeps answering, so you never miss a job because of a limit. Calls past your monthly allowance are charged at your plan's extra-call rate: $1.50 on Starter, $1.20 on Growth and $0.99 on Pro. Your count resets each month, and every 5 AI text replies count as 1 call.
The free trial covers up to 25 calls. After that, callers are asked to send a text instead until you pick a plan.
Try Tilly free for 14 days. Every feature in Growth, no credit card.
Keep your number · No credit card · Set up in 2 minutes